Pérez-Espinosa, H.; Ramirez-Villaseñor, E. P.; Álvarez-Carmona, M. A.; Aranda-Campos, Ángel R. Design, Development, and Evaluation of a Chatbot for Hospitality Services Assistance in Spanish. Acta Universitaria 2023, 33, 1-17. https://doi.org/10.15174/au.2023.3645.