GUZMÁN LÓPEZ, Artemiza; CÁRCAMO SOLÍS, María de Lourdes. The assessment of quality in service: case study “Los Fresnos Family Restaurant”. Acta Universitaria, [S. l.], v. 24, n. 3, p. 35–49, 2014. DOI: 10.15174/au.2014.503. Disponível em: https://www.actauniversitaria.ugto.mx/index.php/acta/article/view/503. Acesso em: 8 may. 2026.